PLEASE BE ADVISED WE WILL NOT PROVIDE VEHICLES TO ANY “PLUG AND PLAY CAMPS”

WHAT’S INCLUDED WITH YOUR BURNING MAN RV RENTAL?

INSURANCE: RV rental insurance coverage is first covered from the renter’s personal auto policy by way of a “Binder”, “Certificate” or “Endorsement”. In the event your auto policy will not cover you or your driver, we may be able to provide a secondary policy to cover you the renter and your hired drivers if necessary. Please be aware you the renter will be required to deposit a minimum damage deposit of $3,500 on gasoline model vehicles and $5,000 for diesel model vehicles. Your damage deposit will be the minimum out-of-pocket damage deductible should any damage happen during transport or when on the Playa even if you have requested us to deliver the vehicle on your behalf.

SECURITY DEPOSITS: range from $3,500 to $5,000 and will be used to pay for the following: Insurance deductible when a claim is made, non-insurance damages, all fuel costs, 2nights at the GSR RV Park, BLM fees (if applicable), return shipping services, cleaning of the returned coach other than Playa dust removal and special request services.

GENERATOR USE: 55 hours included then $4 per hour (does not include additional fuel).

HOUSE WARES: Basic housewares are included.

BEDDING and LINENS: We will provide hotel-quality items for up to 4. Additional bedding and linens may be requested at $100 per person.

BIKES: Up to 4 beach bikes are included.

TECHNICAL HELP: Remote technical  assistance is available from 8AM to 10PM. Call our office for any vehicle or technical support.

RETURN CLEANING: Basic cleaning and trash removal of up to 6 bags of trash included. Additional fee of $25 per bag will be charged after 6.

Note: No trash or food items may be left behind in the coach unless bagged. If items are left on counters, cabinets, refrigerators, sinks, floors and bedrooms for removal additional trash and cleaning will be charged at $65 per hour with a minimum $100 fee. Coach flooring prep and window sealing will be done to the coach to protect it and included at no additional charge.

SHIPPING ITEMS TO US: For your convenience you may ship items to us and the first 4’x4’x4’ palled size will be included at no additional charge. Additional pallet size shipments will run $150 each. Note: All items being shipped back to you MUST have been repacked and postage paid labels must be on your packages or we will bill $65 per hour for this additional service. NO RETURN INTERNATIONAL SHIPPING UNLESS ITEMIZED CONTENT LIST IS PROVIDED AND FILLED OUT IN ADVANCE. GROCERIES: Purchase your groceries from Vons.com for you and your number of passengers and have them delivered directly to us to be put in your rental vehicle. Note: Von’s.com orders may require additional fees to be charged for special handling at a rate of $65 per hour for orders deemed larger than for 6 people. All confirmed food orders once made with Von’s must then be emailed to us in advance of delivery. We will not be responsible for perishables. We will place your food orders and shipped items in your coach and assist in shipping your items back after the event. “Save yourself some money and pack your garbage and repack your packages.”

On delivered coaches: Your coach will be staged in the area instructed by officials. We will not attempt to deliver your coach to your camp without someone directing the drivers and only after you or your camp manager has received clearance from the officials. Your vehicle will be filled with water, propane and the holding tanks will be empty. You or your camp manager must sign for the acceptance of the vehicle and will become fully responsible for all contents once vehicle is received. Please note, we will not provide water or holding tank service during the event. You must make arrangements with one of the outside vendors; we are not a vendor for this kind of service. Note: RV passes will be obtained and BLM fees are included with your rental fees for only the coaches we deliver, not for Reno pickups.

On rentals being picked up in Reno: Once again we will be at the Grand Sierra Resort Hotel RV Park.  To receive your coach in Reno you may do so from 7 a.m. to 8 p.m. starting Friday August 25th Tuesday August 29th. Returning your coach may start on Saturday September 2nd and must be returned by 8pm Monday September 4th. Late returns starting on Tuesday September 5th will be billed at $500 per day. Note: All additional charges will be deducted from your security deposit.

With so many attractions in Reno, we recommend starting your RV vacation right here.  We can answer your questions and help you get on the road in an RV that will provide you with memories that will last a lifetime. Let us help you plan your trip, our owners and support team are your number one source to get you where you are going!

Call us today for more information on planning your RV, motorhome, pop-up trailer, toy hauler, or travel trailer rental!